Decision Card · No. 09AI Adoption and Business Decisions
If AI Has the Policies and the Data, Why Is It Still Missing the Point?
AI can see historical outcomes. It cannot see why people made those decisions.
- Reopen historical cases
Some were approved, others rejected.
- Ask why each decision was made
Let the people who made the call explain their reasoning.
- Separate the business judgments
Rules, cases, disagreements, and boundaries.
- Create a living business judgment brief
Keep testing and revising it.
Do not hand old habits directly to AI. The business must first decide which judgments still deserve to become standards.
For business leaders
Technical implementation can be outsourced. Deciding which judgments become the official standard cannot. Someone on your side who understands the business has to make that call.
For managers
Do not hand over only policies and process diagrams. Bring real cases, disagreements, and exceptions, and make the business judgment explicit enough to use.
Source and copyright
Original work by Devin Feng.
This English card page was first published on .