Decision Card · No. 04AI Adoption and Business Decisions
You May Have Been Doing the Math on AI Wrong from the Start
Find the business bottleneck first. Then decide where the released capacity should go.
- Absorb additional demand
The business is still growing. Reduce the need for new hiring.
- Move people to higher-value work
Important work has gone undone for too long. Reallocate capacity toward revenue growth and quality.
- Reduce staffing selectively
Demand is stable and limited. Quality and human safeguards have been validated. Only then consider a measured reduction.
- Investment ledger
- Value ledger
- Risk-and-safeguard ledger
Evaluate all three together.
The three destinations can be combined according to business conditions and validated results.
For business leaders
Do not choose a headcount target first and then search for work AI can perform. Find the bottleneck, choose where the capacity should go, and treat staffing reduction as an option earned through validation.
For managers
Do not submit only a headcount-reduction table. Put labor hours saved, additional demand absorbed, human safeguards, and the cost of errors on the same page before discussing AI’s return.
Source and copyright
Original work by Devin Feng.
This English card page was first published on .